Terms of Service

Terms of Service

Last Updated: November 12, 2026

Xirvibe | Operated by Xianyou County Yulilong Trading Co., Ltd.

These Terms of Service govern your access to and use of the Xirvibe online store, including all purchases made through our platform. By visiting, browsing, or purchasing from our website, you agree to be bound by these terms to the fullest extent permitted by applicable law.

1. Store Access & Eligibility

By using our storefront, you agree to comply with the following standards:

  • You must be at least 18 years of age or possess legal capacity under your jurisdiction to enter into binding agreements.
  • You agree not to disrupt, compromise, or bypass the security or functionality of the website.
  • You are responsible for ensuring that all details provided during checkout (including recipient names, delivery addresses, and contact numbers) are truthful, accurate, and current.
  • You must not utilize our platform, services, or products for unlawful, abusive, or fraudulent commercial activities.

2. Products & Availability

Xirvibe offers automotive accessories, car care and detailing tools, interior organizers, driving electronics, and practical utility tools.

  • We make reasonable efforts to display product dimensions, compatibility guidelines, materials, and configurations accurately. However, actual appearances may differ slightly due to screen display calibrations, studio lighting, or batch manufacturing tolerances.
  • Customers are encouraged to review product dimensions, vehicle fitment notes, and specifications before purchasing to ensure the item meets their intended use.
  • Product availability is subject to change. We reserve the right to modify or discontinue items when necessary in accordance with applicable consumer laws.

3. Proper Product Use & Safety Guidelines

Customers should carefully review individual product instructions, safety precautions, and installation guidelines before using purchased items.

  • Automotive Accessories & Electronics: Ensure devices (such as speed displays, covers, or organizers) are securely mounted and positioned so they never obstruct driver visibility, airbags, pedals, or vehicle controls.
  • Car Care Chemicals & Cleaners: Always test surface restorers or coatings on a small, inconspicuous area first and follow ventilated usage guidelines.
  • Utility Tools: Follow load and surface guidelines when using suction pullers or hand tools to avoid surface damage.
  • Nothing in this section limits or reduces statutory rights relating to products that arrive damaged, defective, or incorrectly described.

4. Pricing, Orders & Payments

All product prices and applicable shipping fees are clearly displayed during checkout prior to final payment authorization.

  • Full payment authorization is required before order fulfillment begins.
  • An order confirmation email acknowledges receipt of your purchase; it does not constitute final binding acceptance. We reserve the right to decline or cancel orders involving pricing inaccuracies, payment authorization failures, or suspected fraudulent activity.
  • If an order cannot be completed after payment has been collected, our team will promptly notify you and issue a full refund to your original payment method.

5. Shipping, Returns & Refunds

All purchases are governed by our published Shipping Policy and Return & Refund Policy.

Claims regarding damaged, defective, or incorrect items upon delivery will be handled in accordance with our stated policies and governing consumer protection statutes.

6. Intellectual Property

All website content—including text, graphics, logos, product descriptions, photography, interface designs, and source code—is owned by or licensed to Xianyou County Yulilong Trading Co., Ltd. You may not copy, reproduce, scrape, republish, or commercially exploit any content from this site without our prior written consent.

7. Third-Party Services & Liability Disclaimer

Our e-commerce infrastructure relies on trusted third-party providers, including payment gateways, hosting networks, logistics couriers, and performance marketing networks (such as AppLovin). To the maximum extent permitted by applicable law, our storefront is provided on an "as is" and "as available" basis. Nothing herein excludes or restricts mandatory consumer rights or statutory warranties that cannot legally be limited under applicable consumer protection legislation.

8. Contact Information & Company Info

  • Brand: Xirvibe
  • Email: service@xirvibe.com
  • Customer Service Phone: (+1) 8653816609
  • Support Hours: Monday – Friday: 9:00 AM – 6:30 PM (EST) | Saturday – Sunday: 11:30 AM – 3:00 PM (EST)
  • Official Website: https://xirvibe.com
  • Operated by: Xianyou County Yulilong Trading Co., Ltd.
  • Business License Entity: Xianyou County Yulilong Trading Co., Ltd.
  • Registered Address: Room 404, Building 4, No. 189 Xuefu East Road, Licheng Subdistrict, Xianyou County, Fujian, China