Privacy Policy

Privacy Policy

Last Updated: November 12, 2026

At Xirvibe, we respect your privacy and are committed to safeguarding the personal data you share with us. This Privacy Policy explains how we collect, use, process, and protect your personal information when you visit our website, browse our automotive accessories and utility products, place an order, or contact our customer support team.

Our website is operated by Xianyou County Yulilong Trading Co., Ltd.

1. Information We Collect

We collect information necessary to process orders, improve our catalog, and deliver responsive customer support:

Personal Identification Information

When you create an account, purchase products, or contact customer support, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Order history and transactional records
  • Customer support correspondence and return requests

Payment Information

Payment transactions are processed securely through certified third-party payment gateways. Xirvibe does not directly store, process, or retain complete credit card numbers or banking credentials on our web servers.

Technical Device and Usage Data

When you browse our store, we automatically collect certain technical details, including:

  • IP address and approximate geographic location
  • Browser type, version, and operating system
  • Device configuration and screen resolution
  • Page interactions, referral sources, and session duration

2. How We Use Your Information

We utilize the collected information for legitimate commercial purposes, including:

  • Processing, confirming, packaging, and delivering orders
  • Generating real-time tracking numbers and delivery notifications
  • Handling customer support inquiries, claims, and return requests
  • Detecting and preventing fraudulent orders to maintain platform security
  • Analyzing website traffic and product preferences to improve our store experience
  • Complying with applicable legal, accounting, and taxation obligations

3. Data Protection and Security

We deploy standard organizational, technical, and administrative measures designed to protect your personal data from unauthorized access, alteration, or disclosure. All transaction pathways utilize Secure Socket Layer (SSL/TLS) encryption technology. However, no internet transmission or electronic storage method can be guaranteed to be completely invulnerable.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We share necessary data strictly with trusted service providers who facilitate our operations:

  • Payment processors and fraud prevention services
  • Fulfillment facilities, freight handlers, and postal couriers
  • E-commerce hosting providers, cloud servers, and analytics tools
  • Customer relationship management and support ticketing systems
  • Digital advertising and performance marketing partners

We may also disclose information when required by law, subpoena, or to protect our legitimate rights and safety.

5. Advertising Partners and AppLovin

We partner with third-party digital advertising networks, including AppLovin, to display relevant advertisements, evaluate ad performance, and measure audience attribution across digital channels.

In connection with these services, AppLovin and related advertising partners may collect and process device identifiers, advertising IDs, IP addresses, general location, browser details, and user interactions with our storefront.

For detailed information on how AppLovin collects, manages, and protects personal data, or to review available opt-out mechanisms, please visit their official Privacy Policy:

AppLovin Privacy Policy: https://legal.applovin.com/privacy/

6. Cookies and Tracking Technologies

Our website utilizes cookies and similar tracking technologies to ensure fundamental website functionality and optimize your browsing experience (such as preserving items in your shopping cart during checkout and remembering display preferences). You can manage or disable cookies through your browser settings; however, disabling essential cookies may affect checkout functionality.

7. Your Privacy Rights

Depending on your geographic location and applicable data protection regulations, you may possess statutory rights, including the right to request access, correction, or deletion of your personal data, or to opt out of certain targeted advertising. To exercise any of these rights, please contact our support team at service@xirvibe.com. Identity verification may be required prior to processing your request.

8. Third-Party Links & Data Retention

Our store may contain links to third-party websites (such as carrier tracking portals). We are not responsible for the privacy practices of external sites. We retain your personal data only as long as necessary to complete transactions, meet legal and accounting obligations, and resolve disputes.

9. Children's Privacy & Policy Updates

Our storefront and products are intended for adult audiences. We do not knowingly collect personal information from minors under the legal age of majority. We reserve the right to update this Privacy Policy periodically, and any revisions will be posted on this page with an updated "Last Updated" date.

10. Contact Information & Company Info

  • Brand: Xirvibe
  • Email: service@xirvibe.com
  • Customer Service Phone: (+1) 8653816609
  • Support Hours: Monday – Friday: 9:00 AM – 6:30 PM (EST) | Saturday – Sunday: 11:30 AM – 3:00 PM (EST)
  • Official Website: https://xirvibe.com
  • Operated by: Xianyou County Yulilong Trading Co., Ltd.
  • Business License Entity: Xianyou County Yulilong Trading Co., Ltd.
  • Registered Address: Room 404, Building 4, No. 189 Xuefu East Road, Licheng Subdistrict, Xianyou County, Fujian, China